Unified Alarm Dashboard
The core of the AlarmSyncTM solution is a Unified Alarm Dashboard that simplifies the management of PBX, Network, VoIP, Server and Website alarms generated by disparate Alarm Management Systems (AMS). The dashboard serves as the proactive launch point for managing your entire communications infrastructure by providing unified and integrated access to your alarm, service and information management systems. Just like when driving a car, you want to be able to manage the health of your business critical communication systems without taking your eyes off the road. AlarmSync provides you with this instant view and allows you to automatically drill down into supporting management systems to proactively and efficiently resolve any issues.
Unified Alarm Dashboard Components:
Unified Alarm List: View PBX, Network, VoIP, Server and Website alarms in one location.
Multiple Acknowledge & Clear: Select, acknowledge and clear multiple types of alarms in disparate Alarm Management Systems.
Synchronized Notes: Enter notes into AlarmSync and they are automatically added to integrated Service and Alarm Management Systems.
Global Search: Sort alarms by ID, time, severity level, entity, alarm text, state and service order number.
Alarm Reports: View and print alarm reports with associated notes and log detail.