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Telizent Announces the Addition of Rory Couch to its Executive Leadership Team Denver, CO September 22, 2009 Telizent Communications, the market leader in third party telecommunications monitoring, maintenance, management, and intelligent migration from PBX to IP communications techno logies, announced the addition of Rory Couch to its executive leadership team. READ MORE >
Telizent Announces the Addition of Randall Murphy to its Executive Leadership Team Denver, CO August 11, 2009 Telizent Communications, the market leader in third party telecommunications monitoring, maintenance, management, and intelligent migration from PBX to IP communications technologies, announced the addition of Randall Murphy to its executive leadership team. READ MORE >Telizent Communications Helps Avaya Business Partner Win Large Maintenance Agreement
CENTENNIAL, Colorado – January 8th, 2009
When, United-Tel Data, Inc. needed a comprehensive monitoring solution in order to respond to a bid for maintenance services, it came to Telizent Communications. UTDi and Telizent Communications collaborated to win a maintenance services agreement for a large county in California. Proactive monitoring and report archiving was a key requirement in assuring near zero down time for the county’s 12,000 end users.
Dina Wiltshire Joins 24-by-7 Service, Inc. to Expand Professional Service Practice
CENTENNIAL, Colorado – November 1, 2007
24-by-7 Service, Inc. announces an new leader of its professional services practices. Dina Wiltshire is the Vice President of Marketing and Professional Services with nearly twenty years experience managing enterprise level projects in the call center/telecom organizations and technology. Her customer-centric perspective stems from a successful career in both managing enterprise call center operations and serving as a strategic advisor for well nationally recognized solutions providers such as Norstan-Canada (now Black Box).
Ms. Wiltshire quickly develops strategic relationships with senior executives because of her ability to quickly read political landscapes and earn support for disruptive change/quality initiatives. Vertical market expertise includes banking, insurance, health care industries, manufacturing and state & local government. Ms. Wiltshire expands 24-by-7 Service, Inc. (now branded as ) contact center expertise into the “soft skills” of customer service strategies, training and process improvement. READ MORE > 24-by-7 Service, Inc. Forms Alliance with Clarizen, a Leading SaaS Provider CENTENNIAL, Colorado – February 3, 2007 24-by-7 Service has announces the selection of project management solutions provider, Clarizen. Consistent with its vision of optimizing telecom management for enterprise and government organizations, 24-by-7 Service has expanded its web-enabled tool set to include project management application services. This software as a service (SaaS) offering is available as part of a professional service engagement, such as a national VoIP deployment or as a standalone service to its customer base. “Our portal offering is a key differentiator because it empowers our customers to manage many sites and multiple telephone system platforms far more efficiently” said Charley Ellison , President. Ciber, Inc. and 24-by-7 Service, Inc. to Enter Maintenance Agreement for Large Federal Agency ENGLEWOOD, Colorado, November 1, 2006 24-by-7 Service, Inc., a company that provides proactive monitoring and a wide range of information management and technical services for enterprise telecom departments and maintenance service providers, announces a five-year agreement to provide services to Ciber, Inc. (NYSE: CBR). Ciber’s Federal Government Solutions business unit selected 24-by-7 Service, Inc. as its sub-contractor in support of a significant maintenance contract for a federal agency which may not be named for security and contractual reasons. READ MORE >
Hal Anderson joins 24-by-7 Service, Inc. as CTO CENTENNIAL, Colorado – October 1, 2006 Hal Anderson was recently recruited to web-enable service delivery tools for, 24-by-7 Service, Inc. , a services organization specializing in monitoring and maintaining enterprise and government telephone and call center systems throughout North America. Before joining 24-by-7 Service, he worked as a Managing Director for eonBusiness Corporation where he leveraged his background in technology and e-commerce to strengthen strategic alliances and helped launch new business units such as Atlas OnePoint (recently acquired by www.microsoft.com). Mr. Anderson was also a founder of Navidec, Inc. where he led its automotive practice group, launching several highly successful e-commerce sites including DriveOff.com, the nation's first 100-percent online leasing and auto -buying Web site that has since been acquired by Microsoft ( http://autos.msn.com). Prior to joining Navidec, Mr. Anderson led technology and change management teams at US WEST for nine years. Mr. Anderson will lead an initiative to enhance and integrate a broad range of tools designed to streamline and lower the ownership cost of managing legacy and IP-Telephony systems. The underlying mission of 24-by-7 Service (now branded as Telizent CommunicationsTM) is to optimize telecom management. Mr. Anderson’s proven track record in leveraging technology to create innovative business models was a perfect fit for his new role at 24-by-7 Service. READ MORE >
Time Warner and 24-by-7 Service, Inc. Work to Integrate 45 Adelphia sites into Existing Telecom Infrastructure
CENTENNIAL, Colorado – June 27th, 2006
With the takeover of 45 Adelphia offices, Time Warner Cable called on 24-by-7 Service, Inc. to manage the business integration project. Previously 24-by-7 Service had successfully designed and deployed Time Warner's National Division virtual call center. READ MORE >
Ford Motor Credit Corporation Awards 24-by-7 Service National Telephone System Support Contract for Siemens PBX Systems at 80 Sites
DENVER, Colorado - December 14, 2005
Denver-based 24-by-7 Service, Inc. successfully landed a national telephone system support contract for Ford Motor Credit Corporation with 80 sites across North America with installed Siemens PBX equipment. READ MORE > | |
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