Telizent Communications

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Expert Assist  – Telecom Technical Support

We're There When You Need Us

 
Our PBX telephone system maintenance team is there when you need us.

Telizent Communications brings more than 50 years of combined telecom industry experience providing telecom technical support. Our Expert Assist service plan is designed for customers with their own technical staff who are able to operate as on-site “smart hands." Let Telizent Communications be your expert technical support to back them up when PBX tech support or other telecommunications issues need quick resolution. 

 

If your technical staff is comfortable removing and installing cards in your phone systems, Telizent Communications technical support can guide your people through most on-site corrective measures. When outages occur, we diagnose the problem, determine the best course of action to quickly return your systems back to service and work with your on-site employees to get the job done right!

 
Why setup an “Expert Assist” agreement with Telizent Communications?  
 
  • Less cost than a Full Service telecom technical support maintenance agreement
  • Quicker resolution for support and maintenance problems because often technician drive time is eliminated
  • Telizent Communications can also provide replacement parts if needed.

 

Expert assist from Telizent Communications: Assisting your on-site techs with telecom maintenance support issues to quickly resolve problems affecting your PBX, VoIP or traditional telecommunications infrastructure.