Telecom Maintenance Services for Siemens PBX, IP PBX and VoIP Systems
Nationwide Maintenance Coverage For organizations with multiples sites around the nation, Telizent offers a resources network of over 1,000 technicians that are coordinated centrally from Telizent's network operations center in Centennial, CO. |
24/7 Remote Technical Support Tier lll technical assistance is available around-the-clock providing total coverage for your Siemens PBX systems. |
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Customized Maintenance Plans One site does not fit all. Telizent's maintenace plans are designed to fit your unique needs and preferences. |
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Preventative Maintenance Every new maintenance customer receives a comprehensive site survey to address any pending issues and insure that all systems are in working order. |
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Replacement Parts An inventory is taken of all customer systems to insure replacement parts are readily available should a component fail. |
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Personal Service Guarantee We will know you, your business and your systems when you call. You will always interact with the same individuals who will be responsive in addressing your needs and proactive in identifying solutions. |
Proactive Monitoring All legacy PBX, VoIP and IP phone systems are proactively monitored to catch developing issues. |
Unified Alarm Managment Dashboard A "single pane of glass" for viewing and managing alarms generated by your PBX, Network, VoIP, Server, Website & Apps. |
Secure Service Portal Access to a secure, time-saving, integrated suite of web-accessible tools designed to proactively manage a diverse mix of PBX/IP-Telephony devices. |
Reduce Ownership Costs Save 20%-30% over OEM maintenance services offered by Siemens and Siemens business partners. |