DRAMATICALLY REDUCE COMPLEXITY.  INCREASE SYSTEM AVAILABILITY

 

Using Tigerpaw and Monitor+, you have a bi-directional information flow that allows you to proactively address your customers’ voice communication support needs. Reduce your cost of service delivery and increase your ability to collaborate with customers, contractors and vendors. 

  • Proactively monitor multiple voice communication system platforms including Avaya, Siemens and Nortel.

  • Remotely resolve most voice-related issues prior to impacting service

  • Project manage complex system rollouts

  • Gain instant access to site-specific schematics, photos, and documents

     

SEAMLESS INTEGRATION BETWEEN TIGERPAW AND MONITOR+

  • Monitor+ proactive alarms automatically open up Tigerpaw service orders in the proper account and the appropriate technicians are notified.

  • Monitor+ alarms can be acknowledged and cleared from within Tigerpaw.

  • Technicians can automatically log into Monitor+ directly from their Tigerpaw application to resolve the alarm.

Tigerpaw and Telizent provide a tool that automates the management of voice communication systems, greatly reducing and/or eliminating downtime and streamlining operations.  Give Telizent a call to find out how Monitor+ will reduce your voice communication costs and streamline telecom management. 

 

 How Can We Help You?

Call Telizent Communications to find out more about Monitor+ and Tigerpaw integration.

 

Or if you prefer, please submit

your contact information using this form and a Telizent representative will contact you within 24 hours.

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(800) 739-4113, Option 2