Telizent Communications
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Project Services

Delivering Telecom Services Using Collaborative Project ManagementWhether you need PBX telephone systems or call center design, training and implementation, our collaborative project management will get the job done

 

Whether you need a Full Service Maintenance Plan, a Customer Care Strategy, or a National Installation Rollout, Telizent Communications will collaborate with you to manage the complete project life cycle. The Telizent Portal provides secure access to a set of web-based tools that enables you to actively participate in the management all of your projects and resources in one place.

 

Project Services include:

  • Preliminary Scope of Work: 
    • Defines objectives
    • Timelines, constraints, equipment and resource requirements. 
  • Decision made on type of engagement: Fixed bid or time and material.
  • Physical Survey and Confirmation - A qualified resource confirms the preliminary SOW and performs an assessment of risk/constraint (what could go wrong) and identifies dependencies (e.g. construction build out) and corresponding contingency plans.
  • Scope of Work is updated and accepted by client
  • Project Plan is published and available via the Telizent portal. 
  • Status calls and action items is project driven.
  • Customer Acceptance of Project, with active feedback mechanisms to assure continual improvements execution, resources and tools.