Full Service is the most popular maintenance service plan and is designed for client organizations that elect to outsource the maintenance of their IP or traditional Siemens PBX systems and contact center applications.
The Full Service Plan includes:
Remote technical assistance 24x7x365
Replacement parts (local inventory in major markets)
Field technical support for on-site corrective action within 4 hours for "Majors" and next day for "Minors".
From case studies, client organizations report the following positive benefits result when Telizent manages the maintenance of their critical business phone systems:
Improved staff effectiveness by reducing time spent coordinating, cajoling and commanding various maintenance service providers (VoIP or traditional business phone systems).
Enhanced system availability as a result of Telizent Communication's proactive service strategy and monitoring tool set.
At Telizent we provide the best Siemens PBX system maintenance and monitoring available in the industry. Call today and let us know how we can serve your business!