Monitor+ Proactive Monitoring
Monitor+ Puts the “PRO” in Proactive Monitoring!
Monitor+ is continually checking on your phone systems, servers, network components and SNMP managed devices, ready to notify you of alerts and alarms and catching problems… frequently before your clients or end users report trouble. This web-enabled application is packaged with a comprehensive service portal tool set including ticketing, reporting, and collaboration tools such as document, project and photo management tools.
Maximize Uptime… and Peace of Mind
Many communication system failures are completely avoidable. Early warning signs can go undetected by traditional monitoring tools until a “Major” or “Minor” threshold is detected. Daily or even hourly “health checks” are proven to dramatically reduce outage time for legacy PBX, IP-Telephony servers and severs that run call center and other mission critical applications.
Gain Flexibility and Control
Traditional maintenance service plans leave little room to customize thresholds and alert notifications by time of day, site and application. Gain the control to tailor monitoring to fit the unique needs of each site, key application server or even the environments (e.g. UPS, temperature etc.) of a remote site. This puts you in control of how to react to impending failures or even degradation of services.
Buy What You Need and Save
Monitor+ saves about 90% compared to traditional maintenance! This low cost, subscription-base service can either supplement, or replace, existing maintenance service contracts. Designed for either maintenance service providers or companies with trained technical staff, Monitor+ provides a proactive support infrastructure that reduces much of the risk otherwise assumed with self-support programs, or third-party maintenance providers.