Proactive Monitoring & Management
Telizent Service Portal Enables Virtualization, Collaboration and Information Access
Telizent’s flexible – fixed contract and on-demand – technical support, advisory and project management services are powered by a suite of innovative, web-based tools that streamline management of multiple platforms, vendors, carriers and communication services/applications.
Virtualization conquers the traditional challenges of geography, corporate boundaries, time zones and underlying communications technology and protocols.
Monitor+ Proactive Monitoring - Frequent Health Checks to Maximize Uptime and Quality
- Processes Reactive Alerts from all Major PBX systems (including IP-Tel or IP-PBX) and Adjunct Servers and most SNMP-enabled Devices
- Serves as a Dispatch Center to Diagnose, Prioritize and Initiate Appropriate Action to over 1,000 Field Technicians across the US and Canada
- Seamless Ticketing System Streamlines Communication and Management of all Trouble Reports and Client Requests
Monitor+ Service Portal
On-demand, easy to use project management tools that overcome geographic and time-zone challenges.
Submit and track your service requests in real-time using the Telizent Service Request System.
Securely access photos, documents and diagrams essential to the management of your telephone systems.
Monitor+ On-Demand Reports