Multiple Alarms, One Ticket

Accessible from the AlarmSync^TM Unified Alarm Dashboard, OneTicket^TM allows users to associate and track updates of multiple alarms with one service ticket even if they are located in disparate Alarm Management Systems.  Once integrated with your service management system, AlarmSync acts as the control center for submitting, tracking and updating service tickets on the go, keeping all of your systems in sync.  The headache of opening multiple service tickets for related alarms is eliminated enabling service personnel to focus on correlating and rapidly resolving issues.

 OneTicket^TM Components:

• Multiple Alarms: OneTicket
• Change Anywhere, Sync Everywhere: Create or update a service ticket in AlarmSync and all integrated Alarm Management Systems will automatically update.

 OneTicket^TM Benefits:

• Saves time by enabling users to associate and track updates of multiple alarms with one service ticket.
• Simplifies service management by keeping all systems, personnel and resources in sync regardless of location.
• Enables complex event correlation analysis for rapid problem resolution by having all related alarms in one service ticket allowing technicians to make the most informed decisions.