Intelligent Alarm Explanations and Recommendations
AlarmIQTM performs complex alarm analysis of alarms captured by disparate Alarm Management systems that are integrated with the AlarmSync solution, providing descriptions of alarms and recommended steps for resolving them. As part of the AlarmSync Unified Alarm Management Dashboard, AlarmIQ equips service personnel with the information they need to quickly pinpoint, correlate and resolve voice and data network system alarms. With AlarmIQ every employee within your organization, whether a customer service representative or senior level technician, can have visibility into what is occurring with your business critical communication systems, enabling them to proactively respond to and escalate issues before they become a major problem. 
AlarmIQTM Components:
Auto-Lookup of Alarm Explanations & Recommendations
Multi-Alarm Correlation
Visual Notification of Available Alarm Explanations and Recommendations
Coming soon: AlarmIQ.com Forum
AlarmIQTM Benefits:
Enables complex event correlation analysis for rapid problem resolution of alarms generated by voice and data network systems.
Saves time by providing service personnel with instant access to information for identifying the root cause of an issue.
Simplifies alarm management so that everyone in your organization can understand the alarms generated by your business communication systems.